In-stock orders ship within two business days and usually delivers in 4-6 days. Out-of-stock, pre-order and custom pieces are made-to-order and ship within 10 business days.
All Naimah products are shipped from our studio in Istanbul.
Jewelers add rhodium plating to the surface of a piece of jewelry through an electroplating process. Most of the jewelers use electroplating pen to apply rhodium. We use mostly plating bath instead of using plating pen to have a black satin finish look on our jewelry.
Gold vermeil, also referred to as "silver gilt," is a type of gold plating that utilizes sterling silver as a base. It offers superior longevity to gold-plated jewelry due to its thicker plating (~5 times greater than standard gold plating).
Naimah offers a full one-year warranty on all faulty products resulting from defective production processes or materials. Note that each defected product request has to be accompanied by visual reference and proof of fault/flaw/imperfection. Our Quality Control team will examine your request and guide you throughout the process of repair/replacement.
Please note that we are not to be held responsible for problems caused by non-observing/ignoring the product care practices and hints mentioned in our Product Care section. All faults and damages not directly attributable to production/craftmanship/components defects will not be covered.