We provide free worldwide shipping for purchases over $250

We ship via DHL for all orders. We offer free worldwide shipping with DHL Express, usually delivers in 4-6business days. 

We ship to any international destination. We don't ship to P.O. boxes (either international or domestic).

Naimah Jewelry is not responsible for returning duties and taxes. To receive a refund for your duties and taxes paid on a returned order, you will need to go through your local customs office as this fee is paid to the country of import.

In-stock orders ship within two business days and usually delivers in 4-6 days.

Out-of-stock, back ordered and custom pieces are made-to-order and ship within 10 business days.

As soon as your order ships, we'll send you an email containing tracking information so you can keep a watchful eye on it as it makes its way to you. It can take up to 48 hours for your courier to generate tracking information on their website, so don't panic if it doesn't show up right away.

All Naimah Jewelry items are shipped from Istanbul.

Yes, we accept international returns. However, we are unable to cover the cost of return shipping.

Unfortunately, Naimah LLC cannot refund any duties or taxes. Please contact your local customs office to inquire about recovering these fees.

To be eligible for a return:

• The item must be unused and in the same condition you received it.
  
• It must be in the original packaging.

Yes, the following items are not eligible for return:

• Digital gift cards
• Customized pieces